 Towerwave Communications
VoIP How it Works
VoIP works just like a regular phone with just one key difference — just how does the phone call actually gets to your telephone. Instead of using the high priced telephone company's wiring, VoIP routes your phone calls directly to your telephone using your high speed internet connection. You hear a dial tone and make your phone calls just like you've always done. What's changed is that you don't pay a big bill to use the phone company's wires.
What is VoIP?
VoIP, or Voice over Internet Protocol, is a technology that enables people to use the Internet as the transmission medium for telephone calls. Voice data is sent in packets through your high-speed Internet connection rather than by traditional POTS lines (Plain Old Telephone Service). VoIP is significantly less expensive than typical telephone long distance packages, plus one high speed Internet connection can serve for multiple phone lines with no loss in functionality, reliability, or voice quality.
If I use VoIP, who can I call?
Anyone and everyone! Any local phone, mobile phone, long distance, or international number — if a number can be dialed, you can call it with VoIP. If you have domestic long distance included, you can say goodbye to your long distance bill as well. Do you know someone who lives Overseas? That is no problem! Phone calls are so clear and with our truly amazing International rates, you can save more than 50% over traditional rates.
What if I need to call 911?
VoIP includes 911 services, allowing you to connect to 911 just like a traditional phone. If you need emergency service, help is only 3 numbers away.
Can I use multiple phones with VoIP?
Of Course! It is as easy as well we know it's just easy! There are many different ways to use multiple phones with our system and for more information, please read our help document.
What are some advantages to using VoIP?
With VoIP, you get:
Digital quality communication
Unlimited local and long distance to USA, Canada and Puerto Rico with most plans
You can use your existing phone
Full range of features (caller id, call forwarding, etc.) included
How will I know if I get a phone call?
When you get a phone call, your phone will ring just like normal. VoIP works exactly like you're used to — all we've done is replace the high priced phone lines with VoIP's low cost, high speed internet service.
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